The case goes to the
firm that answers.
A 24/7 AI intake agent for law firms — it answers every call, qualifies the potential client, books the consultation, and follows up until the fee agreement is signed.
A 24/7 AI intake agent for law firms — it answers every call, qualifies the potential client, books the consultation, and follows up until the fee agreement is signed.
of inquiries to law firms get no follow-up at all — no call back, no email.
of calls go unanswered after hours — when injured, arrested, and divorcing people actually call.
of clients hire the first attorney who actually responds to them.
missed calls ever get returned. The other four callers found another firm.
Sources: Clio Legal Trends secret-shopper research · EvenUp settlement benchmarks · industry intake-call studies, 2024–2026
You're spending real money on Local Services Ads, PPC, and referrals to make the phone ring — then the call comes in at 6:15 on a Friday, your intake person has gone home, and 80% of callers who hit voicemail hang up without leaving a message. That's not a marketing problem. It's an operations problem — and it's fixable this month.
Urgent or sensitive? A human gets pulled in immediately, with the full transcript.
Intake gets the case in the door. But the payroll your firm actually burns is on the follow-through — the case manager working a hundred files, chasing clients, records, and deadlines. We install agents for both jobs.
Works your phones, web forms, and chat like your best intake coordinator on their best day — every hour of every day, without hold music.
Works your signed cases inside the CRM you already use — so treatment stays on track, records show up, and clients never feel forgotten.
17% of personal injury cases contain a detrimental treatment gap of 30+ days — and consistent treatment can raise settlement value by ~20% per case. Keeping clients treating isn't admin work. It's case value.
Anthropic ships purpose-built legal workflows for Claude — litigation, matter management, drafting. We configure them to how your firm actually works, connect them to your systems, and run them with an attorney in the loop. Intake and case management are where we start, not where it ends.
Deep dive: AI litigation support & practice management — the full workflow breakdown →
Agent Operations is built by the team behind LSA Command — software that tracks and manages Google Local Services Ads for law firms. We didn't discover attorney intake last quarter; we've watched thousands of firm leads get won and lost at the phone.
We map how a PNC actually moves through your firm — the questions your best intake person asks, the edge cases, where leads stall and die.
The agent starts on one workflow — usually after-hours answering and missed-call text-back — with your team approving anything sensitive.
Once it's boringly reliable, it takes daytime overflow, web-form response, and unsigned-lead follow-up. You watch the signed cases climb.
One-time install scoped in your audit. Outcome pricing — per booked consultation — available once your numbers are proven.
No — and we've drawn that line deliberately. The agent handles intake only: gathering facts, qualifying against criteria you set, scheduling, and logistics. It never gives legal advice, never evaluates the merits of a case, and never quotes outcomes. Any legal question gets routed to your team, verbatim.
Every conversation is logged, access-controlled, and belongs to your firm. We work within your confidentiality requirements, sign what your firm needs us to sign, and your intake data is never used to train anything outside your system.
That's your call — the agent can identify itself or simply present as your firm's intake line. Either way, the experience is a fast, competent answer instead of voicemail, and a human is pulled in the moment it matters. Callers care about being helped at 9pm far more than who answered.
Yes — that's a requirement, not a feature. We build on Clio, MyCase, Lawmatics, Filevine, and the phone system you already have. Your team keeps working exactly where they work today; the data just shows up filled in.
An answering service takes a message. This agent finishes the job: it qualifies the caller against your criteria, books the consultation on the right calendar, logs everything to your system, and follows up until the PNC signs or closes out. The difference shows up in signed cases, not message counts.
Book a 30-minute discovery call. We'll look at your actual lead flow — LSA, PPC, referrals — and show you where signed cases are leaking out of your intake.